1 Hand Washing

Hand and wrist hygiene is crucial in helping to prevent the spread of germs and infections. One of the most important things that you can do to protect patients is also one of the easiest — wash your hands.

Worker Fatigue

We are all human and we need our sleep and down-time. A well-rested healthcare worker is a safe healthcare worker. Help prevent medical errors in your office by ensuring that providers work reasonable hours and get enough sleep between shifts.

Handoff Communication

Ensure that your facility’s healthcare providers have an effective handoff communication procedure in place and are following it. Always emphasize to staff at all levels why it is so important to follow established communication protocols. Good handoff communication is crucial in preventing medical errors and keeping patients safe.

Building a Culture of Safety

Never tolerate verbal outbursts, physical threats and passive activities (such as refusals to perform assigned tasks). Immediately address anyone exhibiting inappropriate behavior and promptly communicate this behavior to the appropriate personnel.

Patient Involvement

Medical errors, such as wrong-site surgeries, are less likely to occur when patients confirm their treatment. Remember, an involved patient is a safe patient. Encourage your patients to be involved and ask questions.

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